Return Policy
At Minoxidil Source, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before making a purchase.
1. Eligibility for Returns
For hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging.
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Returns must be requested within 30 days of the delivery date.
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Opened or used items cannot be returned for a refund.
2. How to Request a Return
To initiate a return, please contact us at minoxidilsource@gmail.com with your order number and reason for the return. Our team will provide instructions for returning your item.
3. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item sent or defective product). We recommend using a trackable shipping method as we cannot guarantee that we will receive your returned item.
4. Refunds
Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping costs from the original order are non-refundable.
5. Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us at minoxidilsource@gmail.com within 7 days of delivery. We will arrange for a replacement or a full refund at no additional cost to you.
6. Non-Returnable Items
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Opened or used products
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Items marked as “Final Sale”
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Gift cards
7. Contact Us
If you have questions about our return policy, please contact:
Minoxidil Source
Email: minoxidilsource@gmail.com
Website: [www.minoxidilsource.com]